Q - How can I pay for items ? A - We accept payment through Paypal, Nochex secure online payment, cheque. Q - How long will delivery be ? A -Delivery is 2-3 working days, although if you need the item sooner we can setup next day delivery at an Extra cost, please contact us for details -enquiries@olliepollys.co.uk Q - What happens if I need to return my items ? A - If you need to return an item please see Returns Policy Q - Is the costume jewellery nickel free? A - Yes. We have procedures in place to ensure every one of our products complies with the relevant EU regulations. A very, very small percentage of customers have had skin reactions to certain metal jewellery, even though those are nickel free. Please see out Terms & Conditions for more details. Q - What if I have a question that is not answered here ? A - Please contact us on the following, where we will be happy to help; Email - Sales@olliepollys.co.uk, enquiries@olliepollys.co.uk Telephone / Text - 01685 845091, 07973 423 582 Skype - username: ollie.pollys.costume.jewellery or if we are online please feel free to ring or chat Facebook - username: Ollie Polly’s Costume Jewellery and please feel free to contact us and add us as a friend Postal address - 24 Edmund Street, Pontlottyn, Bargoed, Mid Glamorgan, South Wales, Wales, UK, CF81 9RR